Home » Restaurant Survey » TGI Friday’s Customer Satisfaction Survey

TGI Friday’s Customer Satisfaction Survey

TGI Friday’s restaurants aim to provide you the delicious food and comfortable environment. If you have any comments about your recent experience there, you can let them know by completing TGI Friday’s Customer Satisfaction Survey.

Your comments will help us to provide more useful guide for you. Please leave your feedback.

TGI Friday’s Customer Satisfaction Survey Guide

  • Go to the survey page listed in the Reference Links
  • Enter the store number, email address
  • Select the language you preferred to use from English and Spanish
  • Click the “CONTINUE” button

 TGI Friday's Customer Satisfaction Survey

  • Enter the 12 or 20 digit survey code located on your receipt

 TGI Friday's Customer Satisfaction Survey

About TGI Friday’s
T.G.I. Friday’s, a restaurant chain, is the most iconic bar and grill in the United States. It emphasizes on alcoholic beverages and focuses on casual dining with its attention from singles to families. Red-striped canopies, brass railings, Tiffany lamps and frequent use of antiques as decoration are the characteristics of T.G.I. Friday’s.

Reference Links

  1. TGI Friday’s Customer Satisfaction Survey Link: www.fridaysfeedback.com
  2. TGI Friday’s Official Site: www.tgifridays.com


What is the JD Power survey?

J.D. Power is an American-based global marketing information services company founded in 1968 by James David Power III. The company conducts surveys of customer satisfaction, product quality, and buyer behavior for industries ranging from cars to marketing and advertising firms.

Do companies pay for JD Power awards?

The companies evaluated by J.D. Power in fact pay the firm to use its name in their ads, and a hefty amount of cash is said to be changing hands. ... "Some consumers might wonder if J.D. Power gives awards only to companies that can pay thousands of dollars in licensing fees."

What is JD Power initial quality?

The J.D. Power U.S. Initial Quality StudySM (IQS) serves as the industry benchmark for new-vehicle quality measured at 90 days of ownership and has proven to be an excellent predictor of longterm reliability, which may significantly impact new-vehicle purchase decisions.

How do I complain to TGI Fridays?

T.G.I. Friday's complaints contactsCall Customer Care on 1 (800) 374-3297.Visit Customer Care Contact Form.Call Headquarters on (972) 662-5400.Tweet T.G.I. Friday's.Tweet T.G.I. Friday's.Watch T.G.I. Friday's.Follow T.G.I. Friday's.www.complaintsdepartment.com › tgi-fridaysT.G.I. Friday's Complaintswww.complaintsdepartment.com › tgi-fridays

How can I contact TGI Fridays?

1 (800) 374-3297TGI Friday's

Where is TGI Fridays headquarters?

Dallas, TXTGI Friday's

Who is the CEO of TGI Fridays?

Aslam Khan, CEO of TGI Fridays, a 53-year-old global casual dining restaurant with 900 locations in 60-plus countries, is a big fan of self-education.

How do you get TGIF rewards?

To request a reward, visit www.fridays.com/rewards or the mobile application, and log in to your account. When you claim your reward, the appropriate number of points will be deducted from your account. You will only be able to request rewards that correlate to the number of points you have available in your account.

Can you use more than one reward at Friday's?

Only one rewards certificate is permitted per program member for each restaurant visit. Members are allowed to request two rewards certificates in a day, and up to three in one week. Each reward certificate has a serial number and/or a bar code.

Do you get free chips and salsa at Fridays?

Right now you can get free Chips and Salsa at TGI Fridays when you join their rewards program! You'll get this offer everytime you visit! Other offers will be available as well.

Rating 1.617votes

  1. Rated 5

    Absolutely great tasting food, can’t put details in for survey, there goes my 20% off by next bill, if I go back!!!!

  2. Rated 1

    OEBXJC6IWQDZ We can not complete the survey…3rd time. Fix you stuff

  3. Rated 1

    My husband and I usually go to the TGIF in Rockville Centre but we live closer to the Valley Stream location so we decided to give them yet another chance. We sat at the bar which was not crowded and waited 20 minutes to be acknowledged. The bartender was not friendly in the beginning but made a good drink. We ordered our entrees only and waited 30 minutes for one order and another 20 minutes for the second order. By the time the second order came, we had already shared the first order and just returned the second order out of disgust and frustration. The manager Derrick was unfriendly and unconcerned. This was our second time giving this location a chance since it’s so close to home but trust me we won’t try again because the service and the manager suck.

  4. Rated 1

    I went to Tgif friday night and had a terrible time. Me and my friend went to get dinner and was seated pretty quickly. After that it took 20 minutes for our server to even greet us. I ordered water and my friend orddered a long island ice tea. After 10 minutes He ended up getting his mixed drink before i got my water. We were not given straws and my friend did not receive silver wear. We had to ask another server to bring us straws and when he did, he threw them and darted away. At this time i am starting to get frustrated because it was about another 15 before we saw our server again. We were both starving and just wanted to eat, but at this time we were not happy with the service we had received. So we paid for his drink and left. We ended up eating at applebees and had a fantastic time.

  5. Rated 1

    The TGI cimment app sucks as bad as their service in the Manchester NH location. I dont have a receipt, because I gave up eaiting for them to help me. I took the time to fill out the service because it is not finding the location, even though I am using the correct zip for the location I teied to order at. So I will post the whole thing here.
    Manchester NH location is aweful. Manager was too busy bs’ing and flirting with the waitresses to notice. After waiting over 10 minutes to place a to go order that the hose said would just be a minute and someone would come take my order, I walked out. In that 10 minutes, I watched 3 waitresses come up and complain to the host that they were bored or unhappy, but none ever acknowledged my presence to take my order, just 5 feet away from them. One of the 2 bartenders was active, but the ither was standing around waiting to do something.

  6. Rated 1

    On several different occasions and different waitresses, when paying cash, these waitresses give NO CHANGE for the odd cents.
    By example if your guest check total $22.03, and you give her $30.00, your cash change should be $7.97, instead you are given $7.00.
    The receipt total is rounded to the next dollar in the waitress favor.

    I’ve experienced the thievery, and yes, I do me stealing on more than two occasions. I recently asked the waitress WHY?…

    …and she gave me
    E a weak excuse of how much trouble it is to give or make the change. Imagine a world where all change and receipts are rounded up in the establishments favor . TGI Fidays is not the Internal Revenue.
    Stay away from store number 00245

  7. Rated 1

    Very bad experience on three different visits. Please contact me, for detailed examples of my experience.
    In addition your web site and physical telephone contact is not user friendly for inserting information.

    It seems you don’t really want to improve your business or customer loyalty.
    Thank you

  8. Rated 5

    Brilliant food..so prompt seeing there was 15 of us. Service and smiles brilliant. Just a brilliant night

  9. Rated 1

    The waitress was a terrible server it took for ever for us to get our food and we had to ask for things several times before received them it was a bad experience for my first time eating in this establishment

  10. Rated 1

    We visited your outlook in One Utama 1-5-2017 (Malaysia public holiday) at 12pm and we ordered Grill Lamb and kids pizza.
    Waiter came back and informed these two is off the menu today.
    I replaced it with Taco and again he came back and informed off the menu.
    I asked how come? Waiter said due to yesterday peak on Sunday many items off the menu.
    ~isn’t it every Sunday will be peak?
    ~Public holiday quill be more peak? More customers?
    ~Fail to plan for replenish?
    ~estimate of after Sunday is public holiday which is more customers, but many items off the menu???

    This is very disappointing….

  11. Rated 1

    Had dinner at TGIF Green Acres mall yesterday evening. The food was served before the beverage. The fries were limp and cold. It took the server over 35 moninutes to serve the main course. Never again. I asked for a strawberry daiquiri and supppisedly it had captain Morgan rum. It tasted like a slushy. All ice and one frozen strawberry. Disgusting.

  12. Rated 1

    Sunday night… after a long shift at work at just want to stop by one of my favorite place for a drinks and some appetizers. Everything was going smooth not until one your bartender (Ruben) decide to do his job… I place my (Food)order with him and it took over 30 minutes for simple order of mozzarella stick…. he didn’t even bother check on my order and even let me know the status on muly order. My glass drinks was empty he didn’t even try to offer me another drink… I finally decide to ask him about my order but when I did … he literary give me a nasty body language…. as customer I felt like his action were a very poor customer service. I use to be a server and Bartender… Let me tell you that when you work behind the bar … it means that you got own it… by doing your job and making sure everyone is happy. Last I had a bad experience thanks to your bartender…

  13. Rated 1

    Wednesday evening about 7:00 pm we tried to have dinner at your amherst nh restaurant. we walked in and about 30 seconds later a waitress came up front and stated that the hostess would be right with us as she was a trainee. another 30 seconds and the hostess did show up. we requested a table, just 2 of us.she fumbled at the desk with 2 pieces of paper.i believe table locations .there were at least 10 tables available.she rechecked the papers and said she would be right back.we waited for a bout 2-3 minutes .when she didn’t come back we decided to leave.at this time i did not think the place was busy and this should not of happened.when i left i drove past the front doors, still nobody there at the desk.will most likely not be back.i have never had this type of problem here before .whats going on ?

  14. Rated 1

    TGIF should invest in margarita machines for the restaurant. The blender makes the drinks watery. If you guys had a margarita machine your margarita sells will sky rocket.

  15. Rated 1

    You could tell that our Survey was torn off on the bottom of my receipt. Apparently they didn’t want us to fill out the survey!

  16. Rated 1

    Our experience at TG I Fridays #2476 in Syracuse, New York was terrible. We didn’t have any dressing on the Cesar salad, We asked for it and the waitess came back twice without it, finally 15 minutes later we got the dressing, the waitess said she had to wait for them to bring it out to her, our fries didn’t come out until we were completely done with our dinner and that’s because we asked were they were, it took several minutes to get to alcoholic beverages from the bar when we first sat down and there was no ice in our ice teas. The waitress sent the manager to our table and he apologized. The manager should’ve taken the fries off of the bill.

  17. Rated 4

    Wanted to give a wonderful review on the hostess that was on yesterday Feb 17 it was very crowded and was a wait but the hostess name alis made my wait very comfortable. She was on point with everything. Amazing worked never really seen a hostess work the way she did. She was beyond

  18. says:

    I did not get a survey code on my visit this evening

  19. says:

    I really loved the restaurent.

Survey Discussion