FAQ

How do I complain about a Chevy dealership?

Chevrolet complaints contactsCall Customer Care on 800-222-1020.Visit GM Customer Care Contact Form.Call GM Headquarters on (313) 556-5000.Tweet Chevrolet.Follow Chevrolet.Watch Chevrolet.Tweet General Motors Customer Care.Tweet General Motors.www.complaintsdepartment.com › chevroletChevrolet Complaintswww.complaintsdepartment.com › chevrolet



What is a CSI score?

Customer Satisfaction Index (CSI) scores are an important part of everyday life at a dealership, and for good reason. Automakers want to hear from customers in order to gauge how well the franchise is doing in key areas, primarily customer satisfaction with the sales process.

How do I contact Chevy?

1 (800) 222-1020Chevrolet

How do you get a good CSI score?

Top Tips for Better CSI Return ResultsExplain the Importance. At Szott M-59 Collision, Kuzdek's employees let it be known that customer service is a top priority. ... Stress it Early and Often. ... Stress the Importance to Staff. ... Make it Convenient. ... Use a Third-Party Service. ... Incentivize Customers. ... Request Constructive Criticism. ... Follow up and Take Action.Feb 13, 2018www.fenderbender.com › articles › 13465-top-tips-for-better-csi-return-...Top Tips for Better CSI Return Results | 2018-02-01 | Fixed Ops ...www.fenderbender.com › articles › 13465-top-tips-for-better-csi-return-...

Rating 5.01votes

  1. Rated 5
    says:

    I just purchased my Chevrolet Traverse and the whole experience was wonderful at Reedman-Toll Chevrolet of Springfield, PA. Our salesman BOB was courteous, professional and so accomodating in meeting our needs to get us into the vehicle we wanted. Definitely 5 stars from the minute we walked in the door and I love my new Traverse!!! Marie H.